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WingPlay - Privacy Policy

 

WingPlay Privacy Policy

Effective Date: June 24, 2025

1. Introduction

Welcome to WingPlay! This Privacy Policy explains how WingPlay Ltd. ("we", "us", "our") collects, uses, and protects your personal information when you access our games, website, and related services ("Services").
By using our Services, you agree to the practices described in this Privacy Policy.

2. Scope

This Privacy Policy applies to all users worldwide and governs the collection and use of personal information by WingPlay Ltd. It covers our websites, mobile games, in-game features, customer support, and other interactions.

We comply with global privacy laws including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and others.

3. Information We Collect

3.1 Information You Provide

  • Name and contact details (e.g., email, username)
  • In-game profile (nickname, avatar)
  • Messages sent to support
  • Feedback and survey responses

3.2 Information from Third Parties

If you sign in via Apple, Google, or Facebook:

  • Public profile (name, image)
  • Email address
  • Friends list (only if you grant permission)

3.3 Information Collected Automatically

  • Device data (IP, device ID, OS, model)
  • Location (approximate)
  • Language and time zone
  • Usage and gameplay statistics
  • Crash and performance logs (e.g., via Firebase, Unity Analytics)

4. Cookies & Tracking Technologies

We use cookies, SDKs, and other technologies to:

  • Enable essential functionality
  • Analyze usage and improve game experience
  • Personalize ads and content

You can manage cookies via your device or browser settings. To opt out of personalized ads:

  • Google Ads Settings
  • YourAdChoices
  • Use your device settings to limit ad tracking (e.g., Apple AppTrackingTransparency)

5. How We Use Your Information

We use your data to:

  • Operate, maintain, and improve our games
  • Provide player support and respond to requests
  • Customize gameplay and offers
  • Monitor performance and detect fraud
  • Comply with legal obligations

6. Legal Basis for Processing (GDPR)

If you're in the EU, we rely on these legal bases to process your data:

  • Consent (e.g., for personalized ads)
  • Contract performance (e.g., to provide gameplay)
  • Legal obligations
  • Legitimate interests (e.g., game improvement, anti-fraud)

7. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Service providers: Hosting, analytics, support, and payments
  • Advertising partners: For delivering relevant ads (only if consent is given)
  • Authorities: When legally required

8. International Data Transfers

Your information may be processed outside your country (e.g., in the US or EU).
We use appropriate safeguards such as Standard Contractual Clauses (SCCs) to protect your data during international transfers.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to certain uses
  • Withdraw consent
  • Request data portability

To exercise your rights, email us at privacy@wingplay.co.


10. California Privacy Rights (CCPA/CPRA)

If you're a California resident, you have the right to:

  • Know what personal data we collect and why
  • Access or delete your data
  • Opt-out of “sharing” personal information (for advertising)

We do not "sell" your data in the traditional sense, but we may "share" it for personalized ads.
To opt out, email us at privacy@wingplay.co or adjust your settings in-game (if available).

11. Data Security

We implement industry-standard security measures such as:

  • Encryption
  • Access control
  • Secure cloud hosting

No system is 100% secure, but we do our best to protect your data.

12. Children’s Privacy

Our Services are not intended for children under 13 years of age. In some jurisdictions, particularly within the European Union, the age of digital consent may be higher (e.g., 16 years old). We do not knowingly collect personal information from children under these age thresholds.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at privacy@wingplay.co. We will take reasonable steps to promptly delete such information from our records.


13. Data Retention

We keep your personal data only as long as necessary:

  • To provide the Services
  • To comply with legal obligations
  • To resolve disputes and enforce our rights

14. Policy Updates

We may update this Privacy Policy. If we make material changes, we will notify you via the game, website, or email.

15. Contact Us

For any privacy questions or concerns, contact:
WingPlay Ltd
Email: privacy@wingplay.co

Address: Arik Einstein St 3, Herzliya, Israel 

Copyright © 2025 wingplay.co - All Rights Reserved.

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